Returns & Exchanges

At UP THERE, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all full-priced items in their original, unworn condition. Please ensure all tags remain attached and the original packaging is intact to qualify for a refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original box or mailer, ensuring all designer labels and protective packaging are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Quality Check & Refund

  Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days.